Why in the moment
Retrospective surveys forget. Live data doesn’t.
No recall bias
Prompts land during the experience, not days later — capturing the moment before memory, peak-end effects and rosy hindsight reshape it.
A platform people know
No app to install or learn. WhatsApp is already on two billion phones, with screen-reader support, voice notes and adjustable text built in.
Inclusive by design
Built for research with disabled and under-represented audiences — voice-first input, low barrier to entry, and a consent flow that works with assistive tech.
How it works
From sign-up to insight
01
Design the study
Write questions, set the schedule, add photo or audio prompts, and invite participants by link or QR.
02
Participants respond
Questions arrive over WhatsApp on cue. People reply with text, voice notes, photos, video or a location pin.
03
Read & interview
Every reply lands in a live diary you can tag, annotate, and walk through together in the follow-up interview.
Ready to run a live study?
LiveQual2 is for researchers. Sign in to set up your first diary study.
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